Privacy Policy

Last updated: 11/21/2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Name, email address, and contact information when you create an account
• Payment information when you subscribe to paid services
• Content you choose to include in QR codes (URLs, text, contact details)
• Communications with our support team

Usage Information

We automatically collect information about how you use our Service:

• QR code creation and scanning analytics
• Device information, IP addresses, and browser type
• Pages visited, features used, and time spent on our Service
• Geographic location data (city/country level) from IP addresses

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Generate analytics and insights about QR code usage
• Respond to your comments and questions
• Detect, investigate, and prevent fraudulent activities

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To service providers who assist in our operations (under strict confidentiality agreements)
• When required by law or to protect our rights
• In connection with a merger, acquisition, or sale of assets (with notice to you)

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our Service and comply with legal obligations. QR code analytics data may be retained for up to 2 years for analytical purposes.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Object to or restrict certain processing of your data
• Data portability (receive a copy of your data)
• Withdraw consent where processing is based on consent

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: dhaval@qrxpress.com
• Address: Kalash Enclave, Ahmedabad, Gujarat - 382440

13. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). Our lawful basis for processing includes consent, contract performance, legitimate interests, and legal obligations.